How do I delete my account?
To delete your account, go to the profile page.
Click on the final menu item that says “Delete Account”. This will show a popup that requests you to confirm your email address. Once the entered email address matches your email address, you will be able to click the button “Permanently Delete Account”.
If this action has completed successfully, you will be redirected to the login page. You will also receive an email confirming your account deletion.
If this action hasn’t completed successfully, you will stay in the app, and see an informational message.
How do I change my profile information?
To update your profile information, go to the profile page.
Click the menu item that displays your name and email address. This will open a popup that will allow you to change your name, email address and password.
The other information you can update includes
- update your profile photo
- change organization
- your address
If you don’t see you changes in the app, you may need to refresh the page. On mobile, you may have to close the app and open it again.
How do I change my plan?
To update your profile information, go to the profile page.
You are only able to change your plan on the web version of the app. If you are unsure whether you are on the web, or mobile, click the link above to be taken directly to the profile page (you may need to sign in again).
Once on the profile page, click the menu item called “Plan”. This will show a popup that shows all the available plans. Select a new plan, and follow the instructions to complete the change.
How do I join the Discord server?
To join the discord server, go to the profile page.
Click the menu item that displays your name and email address. This will open a popup. In the menu, go to the “Discord” tab, then click “Join our Discord”.